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Delivery, freshness, your subscription, pricing and more. Can't find it? Just get in touch.
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We deliver across NSW, VIC, QLD, WA and ACT, including many regional areas. We're not yet national (no SA, NT or TAS). Coverage is zone-based and checked by postcode, see our delivery pages or check yours at checkout.
Enter your postcode on any delivery page or at checkout and we'll confirm instantly. If you're outside our zones: “We are not currently servicing your area yet, follow our Instagram for updates!” (we post updates @thr1ve on Instagram).
Boxes are dispatched every Friday and delivered Saturday onwards. Your exact day depends on your location, we confirm your delivery window against your postcode at checkout.
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Always chilled, never frozen. Meals arrive ready to eat and heat in about 2 minutes.
We aim for every meal to arrive with at least 7 days of fridge life (a 14-day product life overall). When you pick a delivery date, the site shows your meals' remaining freshness, choose a closer date for maximum shelf life. If you're in a far-out area where travel time may shorten shelf life, we'll be in touch.
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Ongoing subscribers are billed every Monday at 9:30am AEST, you can edit, skip or cancel any time before then. (Placing your first order? The cutoff is Tuesday 9:00pm.) We pack on Friday and deliver Saturday onwards, arriving within 4 days depending on your region. Prefer less often? Choose fortnightly, the same rhythm, every 2 weeks.
Yes, any time before your Monday 9:30am AEST billing. No lock-in and no cancellation fees. Skip a week or cancel, just let us know.
Yes, just contact us and we'll refund you. No drama.
Subscriptions auto-renew. Ongoing subscribers are billed every Monday at 9:30am AEST, edit, skip or cancel any time before then. (First orders close Tuesday 9:00pm.) We email you before every charge.
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Flat per-meal pricing that drops as your box grows: 10 meals at $12.95, 14 at $12.50, 18 at $10.95, and 25 at $9.95 per meal (the 25 box is subscriber-only).
Yes, a $89.00 minimum order. Subscribers get free shipping; one-time orders pay shipping.
New customers get up to $30 off their first box, tiered $0 / $10 / $20 / $30 at 10 / 14 / 18 / 25 meals, so the saving grows with your box. Prefer curated? The Starter Box is $109.95 for 10 meals (one-time, first order).
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Yes, every meal lists protein, calories and carbs per serve, the same numbers you build your box by.
Yes, we have goal collections: High Protein, Keto, Low Carb and <400 Cal. Each meal is described by its real numbers (e.g. grams of protein, calories per serve) so you can choose by the spec.
Made in a facility that handles eggs, fish, milk, peanuts, sesame, crustaceans, soy, nuts, tree nuts, gluten, molluscs, wheat and sulphites.
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Supplements, protein, creatine, electrolytes and collagen, are shelf-stable. Add them to a meal order and they ship in the same delivery, no extra charge. Order supplements on their own and they're sent via Australia Post.